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File a Complaint About an MLM with the FTC and Your Local State Government

February 4, 2013

The Federal Trade Commission has a website in which citizens can submit reports of wrong-doing by business and individuals. The FTC states that individual consumer complaints will not be resolved. However, if enough people complain about a company, the information they provide may lead to investigations and prosecutions. Local state governments also have departments for trade and consumer protection at which people can file complaints.

Over the years, this blog has seen a community form among people concerned about the business practices of several companies run by former Amway and MonaVie distributor, Orrin Woodward. His colleagues, which include Chris Brady, Tim Marks, George Guzzardo, Claude Hamilton, Bill Lewis, and Dan Hawkins, have operated under several company names, include Team of Destiny, TEAM, LIFE Training, and LIFE. Those participating on this site believe Orrin and company have been deceptive about the business opportunity and may have engaged in illegal business practices.

In recent months, we’ve seen the FTC shut down two companies, Zeek Rewards and Fortune Hi-Tech Marketing, which the government accused of being ponzi and pyramid schemes. If former members of TEAM/LIFE believe they have a case that Orrin Woodward’s LIFE/TEAM/LIFE Training business is also operating an illegal pyramid, they should file a complaint with the FTC as soon as possible.

The FTC’s Complaint Assistant is multi-step process. I would recommend standardizing on the following information if you want to file a complaint regarding The LIFE Business (and LIFE Training) by Orrin Woodward, Chris Brady, and others. This is because there have changed their company names so many times over the past two decades.

  1. Start by visiting the FTC Complaint Assistant website.
  2. In the contact information, provide as much (or as little information) about yourself as necessary. Obviously, the more information you provide about yourself, the better. If the FTC does do an investigation, you may be contacted based on the contact info you post here.
  3. For the type of complaint, choose Other.
  4. In the dropdown for “what kind of company are you complaining about,” choose Business Opportunities and Employment Offers.
  5. In the next dropdown, choose, Multi-Level Marketing/Pyramid Schemes.
  6. Choose Yes for the question, “Do you know the name of the company/individual involved in your complaint, or do you have any other information about them?”
  7. In the section “Tell Us About The Company”, enter the following information about The LIFE Business

    Company Name: LIFE
    Company Address: 4072 Market Place
    City: Flint
    State: Michigan
    Zip Code:: 48507
    Company Phone Number: 810-600-3432
    Company Email Address:
    Company Website:

  8. Click “Add Another Company” to provide information about LIFE Training (formerly TEAM)

    Company Name: TEAM (LIFE Training)
    Company Address: 4072 Market Place
    City: Flint
    State: Michigan
    Zip Code:: 48507
    Company Phone Number:
    Company Email Address:
    Company Website:

  9. In the next section, enter details about how much money you spent in TEAM/LIFE, who contacted you, and when you were contacted
  10. In Step 5, you can provide additional information about your complaint (up to 3500 characters, which is a lot). I would be detailed, yet brief, in this section. Try not to go off onto tangents; I would recommend keeping emotion out of your statement. Stick to the facts of the matter here. No fluff.
  11. In the final Step 6, you can review your complaint before submitting to the FTC.

Filing with Your Local State Government

In addition to the FTC, local state governments also have their own departments of trade and consumer protection. On these websites, concerned individuals can file complaints about businesses.

Here’s an unscientific poll asking readers if they’ve filed a complaint with the FTC about LIFE. In the interest of being fair, I’ve even added a response for those who believe in the LIFE business and do not think a complaint should be filed with the government. Tracking is done via cookies and IP addresses, and the cookie will expire after one week (for instance, so you can change your vote if you voted “Not yet, but I will.”).

[Editor’s note: If the poll doesn’t appear above, click here.]

10 Comments leave one →
  1. freedomhaha permalink
    February 4, 2013 10:12 am

    Amthrax- Thank you! This will make everything very easy.

  2. February 4, 2013 10:29 am

    If I had been a part of Orrin Woodward’s business I certainly would be doing this, given what’s been revealed here. Amthrax has made it incredibly clear and easy to do.

    I would ensure to mention that they were kicked out of Amway, according to Amway, “for legal reasons”. That’s a fairly significant event because it shows Orrin Woodward was more of a liability than he was worth to them.

    Good luck folks.

  3. February 4, 2013 12:17 pm

    I did this last week. Very user friendly web site. Took about 5 mins. to complete.

  4. Mike Bickel permalink
    February 5, 2013 8:21 am

    Folks – it’s “put up or shut up” time. I put in my own complaint about the practices and I’ve never been IN an MLM. As you already know, I consider what Orrin Woodward and Chris Brady have done to all of you (as well as Mr. Mark Haas who I believe to be a good person who has definitely “drunk the Kool Aid” and has lost any sense of sense) to be unethical, unchristian, wrong headed and the type of business that needs to be stamped out of the United States.

  5. Renee permalink
    February 5, 2013 4:28 pm

    I don’t know how you go about it but consider a complaint with Better Business Bureau. I know that’s first place I looked when checking into it. Unfortunately there’s nothing so if there were complaints that may help others.

  6. February 6, 2013 11:53 am

    @Mike Bickel,

    Agreed! It’s time to fish or cut bait!

  7. February 19, 2013 2:21 pm

    I’ve updated the post with the list of state agencies that handle consumer complaints. In addition to filing your complaint with the FTC, you should file it with your local state government.


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